Terms of Use

A. Introduction and Acceptance of Terms

Welcome to our Business Operations and Workflow Management Platform (the "App"). By accessing, viewing, or using the App in any manner, you agree to be bound by these Terms of Use ("Terms"). If you do not agree to all the terms and conditions contained herein, you should not use or access the App.

Your use of the App constitutes your acceptance of these Terms in their entirety. We may modify these Terms from time to time, and your continued use of the App following any modifications constitutes your acceptance of the modified Terms.

B. Description of the Service

The App is a cloud-based business operations and workflow management platform designed to help organizations manage leads, clients, estimates, contracts, tasks, calendars, production scheduling, internal team coordination, reporting, and related operational workflows.

The App may include features such as:

• Lead tracking and management
• Client and contact management
• Estimate and proposal generation
• Contract creation and signing
• Task and project scheduling
• Calendar and production queue management
• Team coordination and assignments
• Business reporting and analytics
• Integrations with third-party services, including QuickBooks Online, Google Calendar, Google Drive, and similar business tools

The features, functionality, and user interface of the App may change from time to time at the sole discretion of the service provider. We will make reasonable efforts to provide advance notice of material changes, but do not guarantee this in all cases.

C. Eligibility and Authorized Use

The App is intended for use by organizations and authorized employees, contractors, or representatives of those organizations for lawful business and operational purposes. By using the App, you represent and warrant that:

• You are authorized by your organization to use the App;
• You will provide accurate, complete, and current information when creating your account or workspace;
• You will use the App only for lawful business purposes and in accordance with all applicable laws and regulations;
• You will not use the App for any purpose that is unlawful, fraudulent, deceptive, or harmful;
• You will not attempt to gain unauthorized access to the App or its systems;
• You are at least 18 years of age (or the legal age of majority in your jurisdiction).

D. Account and Workspace Responsibility

You are responsible for:

• Maintaining the confidentiality of your account credentials (username, password, API keys, and other authentication tokens);
• Managing user access and permissions within your workspace, including who can view, edit, or delete information;
• Authorizing third-party service integrations and understanding what data is being shared with those services;
• Reviewing and monitoring all activities within your workspace;
• Notifying us immediately of any unauthorized access or security breach;
• All activities conducted under your account, whether by you or others with your permission.

You agree not to share your login credentials with unauthorized individuals and to maintain reasonable security practices. The service provider is not responsible for unauthorized access resulting from compromised credentials, weak passwords, or user negligence.

E. Acceptable Use Restrictions

You agree not to:

• Use the App in any unlawful or fraudulent manner, or to violate any applicable laws, regulations, or third-party rights;
• Attempt to gain unauthorized access to the App, its systems, networks, or security mechanisms;
• Reverse engineer, decompile, disassemble, or attempt to derive the source code, algorithms, or trade secrets of the App;
• Exploit, scrape, or automate access to the App except through authorized APIs and integrations;
• Interfere with or disrupt the normal operation of the App or servers;
• Upload, transmit, or distribute malicious code, viruses, worms, or other harmful materials;
• Harass, threaten, defame, or abuse other users or personnel;
• Use the App to violate privacy rights, intellectual property rights, or any other legal rights of third parties;
• Use the App in any manner that could damage, disable, overburden, or impair the service.

Violation of these restrictions may result in immediate suspension or termination of your account and access to the App.

F. Third-Party Integrations

The App may integrate with third-party services and platforms, including but not limited to QuickBooks Online, Google Calendar, Google Drive, and similar business tools. When you connect these integrations:

• You authorize the App to access, retrieve, and process data from those third-party services as necessary to provide the requested functionality;
• Your use of those third-party services is also governed by their own Terms of Service and Privacy Policies;
• The App is not responsible for the availability, changes, performance, API limitations, permission requirements, or policy changes imposed by third-party service providers;
• The App is not liable for outages, data loss, or service disruptions caused by third-party platforms;
• You are responsible for reviewing the permissions granted to the App when connecting integrations and for managing your credentials with those third-party services.

G. Data Accuracy and Business Reliance

You acknowledge that:

• You are responsible for the accuracy, completeness, and legality of all data you enter into the App;
• You must review all information, reports, estimates, contracts, schedules, synced data, and accounting records before relying on them for business decisions;
• The App is a tool to assist with workflows and data synchronization, but you remain solely responsible for verifying the accuracy of information and making informed business decisions;
• You should independently verify all financial data, accounting records, invoices, and payment information before acting on them;
• You should have qualified professionals review contracts, estimates, and legal documents before presenting them to clients or binding your organization;
• The App does not provide accounting advice, legal advice, or business consulting, and you should consult appropriate professionals for such matters.

H. No Warranty and Service Availability

THE APP IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND. The service provider makes no representations or warranties regarding:

• Uninterrupted, error-free, or continuous availability of the App;
• The accuracy, completeness, or timeliness of any data, information, or reports;
• Successful synchronization or integration with third-party services;
• The performance or reliability of features;
• That the App will meet your specific business requirements or expectations.

The App may experience downtime due to scheduled maintenance, updates, system configuration issues, third-party API outages, security incidents, bugs, or other technical reasons. While we strive to minimize disruption, we do not guarantee service availability or performance.

I. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE SERVICE PROVIDER BE LIABLE FOR:

• Any indirect, incidental, consequential, special, punitive, or exemplary damages, including loss of profits, revenue, data, or business opportunity;
• Data loss, corruption, or inaccessibility;
• Sync failures, integration failures, or data discrepancies;
• Business interruption, downtime, or operational disruption;
• Errors or inaccuracies in information, reports, or calculations;
• Third-party service failures or outages;
• Unauthorized access to your data due to security vulnerabilities on your end (weak passwords, compromised credentials, unsecured devices);
• Any other damages arising from your use of or inability to use the App.

This limitation applies whether the claim arises in contract, tort, strict liability, or any other legal theory, even if the service provider has been advised of the possibility of such damages.

J. Suspension and Termination

The service provider reserves the right to:

• Suspend, restrict, or terminate your access to the App at any time for any reason, including for misuse, violation of these Terms, non-compliance with applicable law, security risks, or operational reasons;
• Modify, pause, or discontinue the App or any of its features with or without notice;
• Remove or delete data from suspended or terminated accounts after a reasonable period.

If your account is suspended or terminated, you will lose access to your workspace and data stored within the App. We recommend you export or backup critical data regularly.

K. Changes to the Terms

We may update these Terms of Use from time to time. When we make material changes, we will provide notice by updating the effective date at the top of this page and, where appropriate, by sending you notification. Your continued use of the App following any changes to these Terms constitutes your acceptance of the new Terms. If you do not agree to any changes, you should discontinue your use of the App.

L. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the Province of Quebec, Canada, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in Quebec for the resolution of any disputes arising from these Terms or your use of the App.

M. Contact Information

If you have questions about these Terms of Use, or if you need to report a violation or concern, please contact us at:

N. Entire Agreement

These Terms of Use, together with any Privacy Policy, Acceptable Use Policy, or other agreements referenced herein, constitute the entire agreement between you and the service provider regarding your use of the App and supersede all prior negotiations, understandings, and agreements, whether written or oral.