About Robin des Roches
Robin des Roches landscaping and construction services is a Gatineau, Quebec-based company providing residential and commercial projects across the Gatineau–Ottawa region. Their work spans landscape installation, fencing, hardscaping, and general construction — projects that require precise coordination between sales, operations, field teams, and client communication.
The challenge
As Robin des Roches grew, managing operations across disconnected tools became increasingly difficult. Key pain points included:
- 1Estimates, contracts and follow-ups managed in separate, unconnected tools
- 2Time lost manually tracking lead status and scheduling client appointments
- 3No centralized view of production — difficult to plan and prioritize field work
- 4Contract signing required back-and-forth physical paperwork
- 5Invoicing and payment tracking disconnected from project progress
The solution
TrackrOps was built to centralize operations into a single, coherent platform. Instead of patching together generic software, Robin des Roches now runs their entire operation — from first client contact to completed project — in one place. The platform was shaped around real landscaping and construction workflows, which meant no reconfiguration or workarounds were needed.
How they use TrackrOps
Lead tracking
Every inbound lead is captured, qualified, and followed up on from a single pipeline view.
Estimate creation
Professional estimates are built with line items, taxes, and sent directly to clients with a single click.
Contract signing
Contracts are sent digitally and signed electronically — no printing, no scanning.
Production queue
Signed projects flow directly into a structured production queue, visible by the whole team.
Team scheduling
Work crews are assigned per project with dates, priorities, and task breakdowns.
Invoicing & payments
Invoices are generated from completed projects and synced with QuickBooks automatically.
The outcome
With TrackrOps, Robin des Roches streamlined its end-to-end operations, reduced administrative friction, and significantly improved client follow-up consistency. The team spends less time switching between tools and more time executing projects. Contracts are signed faster, production is easier to schedule, and billing happens without delay.
"TrackrOps was built from the way we actually work — not how a software company imagines contractors work. That's the difference."
— Robin des Roches, Gatineau QC